9. Data Collection & Security

9.1 Data Collection

During the course of providing our services, we may collect personal and non-personal information from clients, including but not limited to contact details, billing information, project details, and any other data necessary to fulfil our obligations under these Terms and Conditions. We are committed to handling all client data responsibly and in compliance with applicable UK data protection laws and regulations, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

9.2 Data Usage

We use the collected data to communicate with clients, process transactions, provide our services, and improve our offerings. We may also use the data for marketing purposes, such as sending promotional emails or newsletters, but clients will have the option to opt out of receiving such communications at any time.

9.3 Data Sharing

We will not share, sell, or rent clients' personal information with third parties without their explicit consent, except when required by law or necessary to provide our services. We may share clients' data with trusted subcontractors or partners to fulfil our obligations under these Terms and Conditions, provided they are also bound by similar data protection obligations.

9.4 Data Security

We take reasonable precautions to protect clients' personal information from unauthorised access, use, disclosure, or destruction. These measures include, but are not limited to, implementing access controls, using secure servers, and encrypting sensitive data. However, we cannot guarantee the absolute security of clients' data, as no method of transmission or storage is completely secure.

9.5 Data Retention

We will retain clients' personal information for as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer required, we will securely delete or anonymise it, in accordance with applicable laws and regulations.

9.6 Clients' Rights

Clients have the right to access, correct, delete, or restrict the processing of their personal information, as well as the right to data portability and the right to object to the processing of their data for certain purposes. Clients can exercise these rights by contacting us using the contact details provided in these Terms and Conditions. We will respond to all such requests in accordance with applicable data protection laws and regulations.