11. No Guaranteed Results
11.1 No Guaranteed Results - While CreateTheWeb Limited strives to deliver work of a high standard and in line with client expectations, we do not guarantee specific results, performance benchmarks, or outcomes. This includes, but is not limited to, increased revenue, improved website traffic, lead generation, or higher search engine rankings. You acknowledge that many external factors beyond our control may influence the performance of the services we provide.
11.2 Best Efforts and Professional Conduct - We undertake to carry out our services using reasonable skill, care, and professionalism, applying our knowledge and experience in the relevant field. However, by engaging our services, you accept that outcomes cannot be guaranteed and that all work is undertaken at your own risk. We shall not be held liable for any loss arising from unmet expectations or the inability to achieve specific goals.
11.3 Client Cooperation and Feedback - Achieving the best possible results often requires input and collaboration. We encourage you to maintain clear and timely communication with us throughout the project or service period. Prompt feedback, responses, and the raising of any concerns allow us to make necessary adjustments and help improve the overall effectiveness of the services delivered.
11.4 Limitation of Liability - As set out in Section 8, our liability for any claim relating to performance or outcomes is strictly limited to the fees paid for the specific service concerned. We shall not be liable for any indirect, consequential, or special damages, including loss of profits, business, or reputation, even if we have been made aware of the potential for such losses.
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