17. Webflow Websites

17.1 Design Limitations – You will be provided with limited access to make basic updates through the Webflow control panel. If a change cannot be made using the available tools, a formal request must be submitted, and a separate proposal will be provided. Any such work will be subject to additional fees and agreement.

17.2 Unsupported Requests – If you request a feature or function after the project scope has been agreed and it is not supported by Webflow, you will not be entitled to a refund, credit, or cancellation of the project or contract. You acknowledge that Webflow’s platform has inherent limitations which are outside our control.

17.3 Webflow Terms and Conditions – By using Webflow’s services through CreateTheWeb, you agree to comply with Webflow’s Terms of Service. Their latest terms can be found on their official website at https://webflow.com/legal/terms.

17.4 Provider Suspensions – We are not liable for any suspension of your Webflow account or hosted website by Webflow. Such actions are governed by their platform policies and remain beyond our control.

17.5 Provider Downtime or Service Removal – CreateTheWeb accepts no liability in the event Webflow goes offline, becomes unavailable, or removes your hosting or account access. We cannot offer refunds or alternative hosting in such cases.

17.6 Loss of Data – In the event that Webflow deletes your website or account, whether due to account inactivity, policy enforcement, or business closure, CreateTheWeb will not be responsible for recovering or recreating your website, nor will a replacement website be offered without charge.

17.7 Hosting Package Changes – We reserve the right to amend the pricing for CMS website hosting at any time. Any changes will be communicated to you in writing and will apply from the date specified in the notice. These changes will not affect the original build price but may impact ongoing hosting fees.